( Sociedad de agencia de seguros vinculada Linked insurance agency)
33 Indemnity clause for damage
I. SUMMARY OF LEGAL REGULATIONS
Procedure to follow in the event of a claim covered by the Insurance Compensation Consortium
In the event of a claim, the insured, policyholder, beneficiary or their respective legal representatives must report said claim, either directly or through the insurance company or insurance agent, within a period of seven days of receiving knowledge of it, to the relevant regional office of the Consortium, depending on the place where the claim occurred.
The notice shall be drawn up on the form established for such purposes, which is available from the Consortium's website www.consorseguro.es or from the Consortium's offices or the insurance company. The documents that are required according to the nature of the damage must be attached to this form http://www.consorseguros.es .
In addition, the insured must keep the wreckage or remains of the claim for expert appraisal or, in case if the absolute impossibility to do so, provide documents that serve as proof of the damages, such as photographs, notary documents, videos or official certificates. Likewise, any invoices relating to damaged goods, the destruction of which cannot be put off, must also be kept.
All necessary measures to reduce the damage must be adopted.
The valuation of the losses derived from extraordinary events shall be carried out by the Insurance Compensation Consortium, without being bound to any valuations that, if applicable, were carried out by the insurance company covering ordinary risks.
To clarify any doubts that may arise regarding the procedure to be followed, the Insurance Compensation Consortium offers the following telephone service for the insured : 902 222 665